Bharti Airtel announced on Thursday that it has redesigned the ‘My Airtel’ application that is aimed to help the subscribers in managing its services in a better way to manage their requirements across mobile, DTH and fixed line platforms.
This new My Airtel application is available for select users right now and it be rolled out to everyone in the coming days. This way announced by the firm in an official statement.
The Airtel customer can make use of the My Airtel application to recharge their mobile numbers and also to receive promotional coupons and other enticing offers.
The new My Airtel application comes with several new features that are smart enough to render a great user experience to its subscribers. Some of the smart features include zero-data charges on the application usage, faster payment checkout using stored cards, support to recharge any number and quick replication of some frequent tasks.
Furthermore, Bharti Airtel will partner with the marketing platform called Mydayla and it will be rolling out Airtel Surprises. This will leverage a slew of exclusive tie-ups with the merchants from different categories and provide coupons for brands including Café Coffee Day, PVR Cinemas, eBay.in, Amazon.in, VLCC, Archies and Flipkart.
Detailing on the new features that are mentioned above, the ‘I Want To’ feature lets subscribers to make their most frequent activities as a quick action on the home screen of the application. The in-application payment experience is enhanced with the car store feature that is upgraded. It has been certified with PCI-DSS in order to ensure a safe, secure and quicker check out experience for the customers.
Users will receive push notifications that will let them know regarding pack expiry, low balance and payment due date. These alerts will be displayed on the application as well. The telco has also launched a new homepage that will be loading quickly with 4G experience. Airtel is aiming to re-engineer its online experience and to ensure that there is reduced load time and payment failures and improved interfaces.