customer feedback Tag - Passionate In Marketing https://www.passionateinmarketing.com/tag/customer-feedback/ Marketers in Conversation Fri, 27 Feb 2026 04:20:46 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://pimwp.s3-accelerate.amazonaws.com/2025/01/cropped-PIM-Logo-32x32.png customer feedback Tag - Passionate In Marketing https://www.passionateinmarketing.com/tag/customer-feedback/ 32 32 What Are Sentiment Analysis Tools and Why Are They Crucial for Your Brand? https://www.passionateinmarketing.com/what-are-sentiment-analysis-tools-and-why-are-they-crucial-for-your-brand/ https://www.passionateinmarketing.com/what-are-sentiment-analysis-tools-and-why-are-they-crucial-for-your-brand/#respond Thu, 06 Nov 2025 08:49:45 +0000 https://www.passionateinmarketing.com/?p=644482 In today’s digital age, understanding public opinion is crucial for any brand. Social media platforms have become a hotbed of raw, unfiltered customer feedback, providing invaluable insights into how people perceive your brand, products, and services. This is where sentiment analysis tools come into play. These tools leverage the power of Natural Language Processing (NLP) […]

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]]> https://www.passionateinmarketing.com/what-are-sentiment-analysis-tools-and-why-are-they-crucial-for-your-brand/feed/ 0 WSO2 Achieves High Customer Satisfaction Ratings in NPS H2 2024 https://www.passionateinmarketing.com/wso2-achieves-high-customer-satisfaction-ratings-in-nps-h2-2024/ https://www.passionateinmarketing.com/wso2-achieves-high-customer-satisfaction-ratings-in-nps-h2-2024/#respond Wed, 26 Feb 2025 06:37:58 +0000 https://www.passionateinmarketing.com/?p=595823 The Net Promoter Score (NPS) reached a solid 60, and WSO2 achieved an all-time high Customer Satisfaction (CSAT) score of 4.41 (out of 5). Mumbai, 26 February 2025: WSO2 – a leading independent software vendor specializing in open-source API management, integration, and identity and access management (IAM) products, achieved a Net Promoter Score (NPS) of […]

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]]> https://www.passionateinmarketing.com/wso2-achieves-high-customer-satisfaction-ratings-in-nps-h2-2024/feed/ 0 What is an Insight in Marketing? https://www.passionateinmarketing.com/what-is-an-insight-in-marketing/ https://www.passionateinmarketing.com/what-is-an-insight-in-marketing/#respond Thu, 13 Feb 2025 05:26:39 +0000 https://www.passionateinmarketing.com/?p=593170 Marketing isn’t about working with trends and statistics—though, sometimes, one could swear one hears about nothing else—but about having an understanding of why humans respond in a specific way. What is an insight in marketing? Information is simply a beginning point; value comes from having an understanding of how to utilize information in a way […]

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]]> https://www.passionateinmarketing.com/what-is-an-insight-in-marketing/feed/ 0 Montra Electric , Murugappa Group`s Flagship EV brand , set to redefine Mid to Last mile urban Cargo solutions https://www.passionateinmarketing.com/montra-electric-murugappa-groups-flagship-ev-brand-set-to-redefine-mid-to-last-mile-urban-cargo-solutions-with-the-launch-of-electric-small-commercial-vehicle-e-scv-and-electric-3w-super-cargo/ https://www.passionateinmarketing.com/montra-electric-murugappa-groups-flagship-ev-brand-set-to-redefine-mid-to-last-mile-urban-cargo-solutions-with-the-launch-of-electric-small-commercial-vehicle-e-scv-and-electric-3w-super-cargo/#respond Tue, 07 Jan 2025 09:26:16 +0000 https://www.passionateinmarketing.com/?p=585724 Bengaluru, 07 January, 2025: Montra Electric, the EV brand of 125 years legacy Murugappa Group is set to launch their e-SCV, and Electric 3W Super Cargo at the upcoming Bharat Mobility Global Expo 2025. The launch of the e-SCV will signify the group’s entry into the Electric Small Commercial vehicles space. Once launched, the vehicle […]

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]]> https://www.passionateinmarketing.com/montra-electric-murugappa-groups-flagship-ev-brand-set-to-redefine-mid-to-last-mile-urban-cargo-solutions-with-the-launch-of-electric-small-commercial-vehicle-e-scv-and-electric-3w-super-cargo/feed/ 0 Shraddha Kapoor Hosts One-on-One Customer Feedback Session at PALMONAS https://www.passionateinmarketing.com/shraddha-kapoor-hosts-one-on-one-customer-feedback-session-at-palmonas/ https://www.passionateinmarketing.com/shraddha-kapoor-hosts-one-on-one-customer-feedback-session-at-palmonas/#respond Fri, 03 Jan 2025 08:25:08 +0000 https://www.passionateinmarketing.com/?p=585406 Pune, January 3, 2025 – PALMONAS, the renowned demi-fine jewelry brand, recently hosted a unique one-on-one feedback session led by co-founder and acclaimed actor Shraddha Kapoor. In a refreshing twist, Shraddha joined the session not as a co-founder but as a customer service representative, genuinely engaging with customers to gather honest feedback. During the one-on-one […]

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