cloud contact center Tag - Passionate In Marketing https://www.passionateinmarketing.com/tag/cloud-contact-center/ Marketers in Conversation Mon, 16 Feb 2026 04:48:13 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://pimwp.s3-accelerate.amazonaws.com/2025/01/cropped-PIM-Logo-32x32.png cloud contact center Tag - Passionate In Marketing https://www.passionateinmarketing.com/tag/cloud-contact-center/ 32 32 HCLTech and Cisco launch AI‑powered Fluid Contact Center solution https://www.passionateinmarketing.com/hcltech-and-cisco-launch-ai-powered-fluid-contact-center-solution/ https://www.passionateinmarketing.com/hcltech-and-cisco-launch-ai-powered-fluid-contact-center-solution/#respond Mon, 16 Feb 2026 04:48:13 +0000 https://www.passionateinmarketing.com/?p=708568 Chennai — HCLTech. a leading global technology company, today announced the launch of an enhanced version of its Fluid Contact Center solution in collaboration with Cisco. The solution features Al and cloud‑enabled capabilities to help enterprises transform customer engagement. It combines Cisco’s Al—powered and cloud—based Webex Contact Center platform with HCLTech’s expertise in Contact Center […]

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]]> https://www.passionateinmarketing.com/hcltech-and-cisco-launch-ai-powered-fluid-contact-center-solution/feed/ 0 Exotel Earns Prestigious Recognition at CIO CHOICE 2025 as the Most Trusted ICT Brand https://www.passionateinmarketing.com/exotel-earns-prestigious-recognition-at-cio-choice-2025-as-the-most-trusted-ict-brand/ https://www.passionateinmarketing.com/exotel-earns-prestigious-recognition-at-cio-choice-2025-as-the-most-trusted-ict-brand/#respond Wed, 29 Jan 2025 14:36:25 +0000 https://www.passionateinmarketing.com/?p=588047 Bengaluru, 29th January 2025 – Exotel, a leader in AI-powered customer engagement and experience solutions, has been recognized at the CIO CHOICE 2025 Awards in the Large Enterprise Category for its Cloud Contact Center Solutions, powered by a robust telephony infrastructure. The accolade highlights Exotel’s leadership in enabling seamless, scalable, and secure customer interactions for […]

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]]> https://www.passionateinmarketing.com/exotel-earns-prestigious-recognition-at-cio-choice-2025-as-the-most-trusted-ict-brand/feed/ 0 Zoom attains Cloud contact center Five9 https://www.passionateinmarketing.com/zoom-attains-cloud-contact-center-five9/ https://www.passionateinmarketing.com/zoom-attains-cloud-contact-center-five9/#respond Thu, 22 Jul 2021 10:26:26 +0000 https://www.passionateinmarketing.com/?p=395056 Zoom Video communications announced that it has agreed with Five9, a number one provider of the intelligent cloud center. Its stock value transaction value at approximately $14.7 billion. Combining Five9 as a service solution with a zoom broad communications platform will transform how businesses connect with customers and a platform for the future. Five9 may […]

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