GURUGRAM, INDIA — May 06, 2026 Balancehero India Private Limited today announced the formal transition of its corporate name to “True Balance India Private Limited” effective April 24, 2026.
The transition standardizes the company’s institutional nomenclature, ensuring structural clarity for consumers, partners, and all stakeholders.By bringing greater alignment between the company’s legal identity with its flagship True Balance app, the organization is creating a single, integrated corporate identity. This alignment ensures that the corporate entity is as recognizable as the digital platform used by millions, thereby strengthening institutional trust and reinforcing transparency across the financial ecosystem.
Key Institutional Details:
- Operational Continuity: There are no changes to the company’s ownership, management, operations, or customer services.
- Legal & Consumer Validity: All existing agreements, terms of service, and grievance redressal mechanisms and related arrangements remain fully valid, enforceable and unaffected by the name change.
- NBFC Entity: There is no change to True Credits Pvt. Ltd., the Group’s NBFC entity, which will continue to operate under its existing name.
- Regulatory Commitment: True Balance India Private Limited continues to operate with applicable laws and regulatory requirements.
“The transition to True Balance India Private Limited is a natural progression that aligns our corporate identity with the platform our users already trust. This strategic integration ensures a seamless experience for all stakeholders while reinforcing our long-standing commitment to advancing financial inclusion across the nation. As we scale, we remain dedicated to serving as a reliable financial partner in India’s digital growth journey.” — Charlie Lee, CEO, True Balance India Pvt. Ltd.
About True Balance India Pvt. Ltd.
True Balance is an AI-powered financial services platform operated by True Balance India Private Limited (formerly known as Balancehero India Private Limited). A unified hub for all financial needs, the True Balance platform provides a comprehensive suite of digital financial solutions focusing on democratizing credit for the underserved and underbanked populations across India.
Operating at the intersection of global technology standards and deep local market insights, the company utilizes advanced AI-backed proprietary credit-scoring to deliver seamless and responsible finance. This technology-first approach allows True Balance to effectively bridge the credit gap for the ‘Next Billion’ users seeking secure and dependable financial access.
The company operates under a robust regulatory framework, holding a Prepaid Payment Instrument (PPI) license and facilitating credit through its RBI-licensed subsidiary NBFC, True Credits Private Limited. Backed by marquee global institutions including SoftBank, Naver, and Line, True Balance operates an extensive pan-India network with deep penetration across every district in the country. Headquartered in Gurugram, the company is a key contributor to the Digital India and Viksit Bharat visions, serving as a trusted financial partner in the nation’s journey toward financial empowerment.
