Mumbai, August 10, 2026: In view of the ongoing floods in Assam, ICICI Lombard General Insurance extends its heartfelt condolences to the families who have lost their loved ones and stands in solidarity with the people of Assam during this challenging time.
Weeks of incessant monsoon rainfall and overflowing rivers, Assam has witnessed widespread flooding across several districts, inundating homes, agricultural land and critical infrastructure.
During this challenging period, ICICI Lombard reiterates its unwavering dedication to the well-being of its customers and the broader community. We urge residents in the affected areas to prioritise their safety by staying informed through local authorities and emergency services, securing their property and important documents wherever possible, and ensuring they have essential supplies readily available to meet their immediate needs.
ICICI Lombard General Insurance comprehends that such natural disasters can lead to unforeseen damages and losses. To provide immediate support and assistance to policyholders affected by the floods, our teams are available 24*7 to provide guidance and facilitate a seamless claims settlement process during this challenging period.
Additionally, we encourage our policyholders to utilize electronic communication wherever possible for correspondence when initiating a claim and submitting all relevant documents. We are dedicated to leveraging digital processes to the fullest extent possible to assess claims, ensuring a smoother and faster claims settlement process.
To reach out to ICICI Lombard for support and guidance, please use the following channels:
- Toll-Free Contact Number: 18002666
- Email: [email protected]
Our commitment to serving our customers remains our top priority. We stand ready to support them and assist with their insurance requirements in accordance with the applicable policy terms and conditions
About ICICI Lombard General Insurance Company Limited
ICICI Lombard is the leading private general insurance company in the country. The Company offers a comprehensive and well-diversified range of products through multiple distribution channels, including motor, health, crop, fire, personal accident, marine, engineering, and liability insurance. With a legacy of over 25 years, ICICI Lombard is committed to customer centricity with its brand philosophy of ‘Nibhaye Vaade’. The company has issued over 39.2 million policies, over 3.4 million claims processed and has a Gross Written Premium (GWP) of ₹ 306.18 billion for the year ended March 31, 2026. ICICI Lombard has 341 branches and 15,008 employees, as on March 31, 2026.
ICICI Lombard has been a pioneer in the industry, being the first large-scale insurance company in India to migrate its entire core systems to the cloud. With a strong focus on being digitally-led and agile, the company has introduced multiple AI-powered insurance solutions. The company’s flagship insurance and wellness app, IL TakeCare, which has received over 22 million downloads, also offers the industry’s first Face Scan feature. The company has won several prestigious awards- including the Insurance Asia, ICC Emerging Asia Insurance, ET BFSI Exceller, ET Corporate Excellence, Golden Peacock, FICCI Insurance, Assocham, Stevie Asia Pacific, and National CSR in recognition of its various initiatives. For more details log on to https://www.icicilombard.com/.
