Mumbai, October 17, 2026: State Bank of India (SBI), the nation’s largest bank, has won the title of World’s Best Consumer Bank 2026 from Global Finance magazine, marking its second consecutive win in the prestigious global awards programme. SBI also won the Best Bank in India from Global Finance magazine for 2026. The honour reflects SBI’s continued success in setting global benchmarks in customer-centric banking through digital innovation, service excellence, and its deep commitment to inclusive growth.
The awards were presented to the Bank at the annual World’s Best Bank Awards Ceremony held on the sidelines of the IMF Annual Meeting 2026. Global Finance’s selection process draws upon extensive editorial research and insights from banking consultants, corporate finance executives, analysts and industry experts worldwide to identify institutions that set the benchmark in customer service, innovation, digital transformation, accessibility and financial inclusion.
Speaking at the event, Shri Challa Sreenivasulu Setty, Chairman, State Bank of India, said: “ For SBI, these awards are matter of great pride, but they also carry a larger significance as they recognize what becomes possible when the scale of a national institution meets the aspiration of a nation. India is a country of extraordinary diversity, our customers may differ in their lives, needs, and ambitions, but they share a common aspiration of banking that is accessible, convenient, and built on trust. That is the promise SBI seeks to uphold with the ambition of connecting and remaining relevant and accessible to our people across every segment of society. Our continued transformation, particularly in the digital space, is meant to ensure that a trusted digital service is provided at population scale, and this capability and transforming digital capabilities allow us to reach further and serve faster while our people ensure that banking remains personal, accessible, and trusted. I accept these awards with gratitude on behalf of half a billion customers whom we serve and our SBI family across the country and also in twenty-nine countries where we serve the people.”
Over the past year, SBI strengthened its customer franchise through continued investments in digital innovation, service excellence and financial inclusion. The Bank launched the New YONO platform, crossed 10 crore registered YONO users, and introduced AI-powered customer services and personalised digital experiences. SBI also expanded its reach with the addition of over 300 new branches across the country.
About State Bank of India:
State Bank of India is the largest commercial Bank in terms of assets, deposits, branches, customers, and employees. It is the largest mortgage lender in the country which has so far fulfilled the home buying dreams of over 30 lakh Indian families. The home loan portfolio of the Bank stood at ₹ 9.59 lakh crore mark as of June 30, 2026. The Bank has a deposit base of over ₹ 60 lakh crore with CASA ratio of 39.24% and advances of more than ₹ 50.47 lakh crore, as of June 30, 2026. Adjudged as the World’s Best Consumer Bank for two consecutive years – in 2025 & 2026, by Global Finance magazine, SBI commanded a market share of 28.1% and 18.7% in home loans and auto loans, respectively, at the end of FY26. SBI has the largest network of over 23,000 branches and 65,200 ATMs/ADWMs in India along with around 79,600 business correspondent outlets, as of June 30, 2026. The number of customers using internet banking stood at 12.6 crores, by the end of Q1 FY27 on June 30, 2026. With SBI’s digital strategy right on track, the Bank witnessed 27.1 lakh of new savings accounts being opened through the integrated digital and lifestyle platform YONO in the period between April 2026 to June 2026. YONO, which now has 10.5 crore registered users, also witnessed over 5 crore New YONO registrations as of June 30, 2026 – since its launch in December 2025. In terms of digital lending, the Bank disbursed pre-approved personal loans worth ₹ 1,314 crores through YONO during April-June, 2026. As on June 30, 2026, SBI has 27 million followers on Facebook, 4.3 million followers on Instagram, 4.7 million followers on X and 20.9 million subscribers on YouTube. State Bank of India is the most followed Bank globally on Facebook, Instagram & X.
