As India commemorates National Technology Day on May 11th, we are pleased to share a set of expert quotes from industry leaders offering their perspectives on India’s tech transformation, the role of emerging technologies like blockchain and AI, and the future of digital innovation.
Below are the featured experts and their quotes:
- Dilip Modi, Founder & CEO, Spice Money
- Deepak Verma, Managing Director and CEO, Findi
- Rahul Jain, Head of AI Centre of Excellence, Fidelity International
- Naveen Goyal, Founder and CEO, Meritto
- Anuj Kumar Garg, Vice President – Blockchain, ZebPay
Dilip Modi, Founder & CEO, Spice Money:
“This National Technology Day, we want to celebrate the transformative power of technology in driving financial inclusion across India. India’s JAM Trinity—Jan Dhan, Aadhaar, and Mobile has laid a strong foundation, with Jan Dhan bank deposits surging to ₹2.63 lakh crore in April, 2024, reflecting the growing trust of millions of Indians in formal banking services.
Technologies like face authentication are poised to revolutionize rural digital transactions, making financial services more inclusive, secure. With over 40 banks already using this technology, Spice Money is actively advocating for 100% participation across all banks—PSBs, private, cooperative, and Gramin to reduce dependency on just biometric devices. It is important for all industry players to continuously engage with regulators like RBI and NPCI to fast-track this transition, ensuring no citizen is left behind in India’s digital leap.
At Spice Money, we are combining tech-driven solutions and face authentication to empower our 1.5 million non – bank BCs in bridging the rural financial gap in their communities By leveraging India’s Digital Public Infrastructure (DPI) and cutting-edge technology, we want to ensure last-mile access to financial services.
Technology is not just an enabler, it is the key to unlocking equitable growth. As we innovate, Spice Money remains true to its commitment to leveraging technology to create an inclusive financial ecosystem, ensuring that every Indian, regardless of location, has the tools to achieve financial empowerment.”
Deepak Verma, Managing Director and CEO, Findi:
“At Findi, we stand firmly on three pillars: Trust, Accessibility, and Technology. These values drive our mission to bring secure and inclusive banking solutions to every corner of India. And at Findi, we believe the use of technology doesn’t just mean creating hardware or writing lines of code. It is the ability to create an ecosystem that helps improve the lives of those who need it most.
The ATM industry, for instance, is prima facie a hardware technology industry, where the machines are upgraded once a decade or so. However, their ability to serve cash when it is needed most to people who need it most depends on a fragmented and complex supply chain, requiring coordination between multiple SMEs with limited access to technology. Backed by a unifying vision, we invested in a multi-year program to create a tech backed secure platform that reduces variability, and significantly improved and streamlined operational efficiency between multiple partners all across the cash supply chain, from banks, to delivery, to security and maintenance. As a result, more Indians in more parts of India, especially the 250 million+ underserved and underbanked, gained access to cash when they needed it most.
In addition, our network of ATMs, AEPS, UPI services, and merchant partners brings essential financial services directly to people, giving them access to their hard-earned money and safe, secure ways to grow it for their future. On this National Technology Day, we reaffirm our belief that innovation is most impactful when it creates opportunity, builds trust, and enables inclusion. At Findi, we continue to evolve technology not just to solve problems but to shape a more equitable, secure, and empowered financial ecosystem for India.”
Rahul Jain, Head of AI Centre of Excellence, Fidelity International:
“We are at the forefront of one of the biggest technological revolutions. Artificial Intelligence (AI) is the transformative tool that offers us the opportunity to enhance our customer experience, simplify operational processes, improve business outcomes — all while simultaneously boosting employee productivity. By adopting AI, we are not merely addressing challenges; we are turning them into opportunities. India holds a unique position in this transformation — not only due to its vast pool of skilled and trainable talent, but also because of the sheer scale of opportunity across its industries.
At Fidelity International, we are already ahead in leveraging the potential of AI to accelerate the delivery of our strategy. Our ‘Responsible AI Framework’ ensures that our use of AI is conducted in an ethical, secure, and scalable way. Our ‘AI Adoption and Success Programme’ is already paying dividends and positively impacting our client experience.”
Naveen Goyal, Founder and CEO, Meritto:
“Technology is most transformative when it dissolves complexity not by erasing it, but by understanding it. On National Technology Day, as we celebrate the spirit of innovation, we must remind ourselves that progress is not measured by how sophisticated our tools are, but by how thoughtfully they are applied to the real, structural challenges around us.
This becomes especially relevant as we reflect on this year’s theme of ‘Empowering Indian Youth for Global Leadership in Science & Innovation for Viksit Bharat’, we must recognize that real empowerment begins with trust: trusting our young minds with meaningful problems, real responsibility, and the room to think originally. Our role as technologists is not only to build systems, but to build ecosystems that nurture courage, inquiry, and purpose. This mindset shift is most urgently needed in foundational domains like education, healthcare, and public service, areas where the problems are not new, but the opportunity to solve them meaningfully is. Here, we must move beyond surface-level digitization to cultivate deeper, domain-rooted intelligence. The emergence of technologies like Agentic AI invites us to embrace this shift by enabling systems that are not just automated or intelligent, but truly adaptive and contextual.”
Anuj Kumar Garg, Vice President – Blockchain, ZebPay:
“India has emerged as a global innovation hub, with remarkable advancements in frontier technologies, from the rise of indigenous AI models to the expansion of blockchain-based infrastructure. According to a recent NASSCOM report, India’s technology industry can reach $300 billion in revenue by FY26, with 126,000 new jobs expected to be added in FY25 alone, underscoring the sector’s resilience and exponential growth.
One of the most transformative pillars of this growth story is blockchain technology. The global blockchain technology market was valued at USD 31.28 billion in 2024 and is projected to grow at a CAGR of 90.1% from 2025 to 2030, as per a report by Grand View Research. Its decentralized, transparent, and secure framework is not only transforming financial systems but also reshaping sectors like agriculture, logistics, healthcare, and governance. Use cases such as on-chain KYC, secure land registries, and decentralized identity solutions are fast becoming a reality. More importantly, blockchain is unlocking access to financial services for many, marking a significant step toward inclusive growth.
India is now witnessing homegrown platforms and products being exported globally, strengthening the country’s digital sovereignty. Stakeholders across government, academia, and industry must work together to create progressive, principle-based regulations that safeguard users while encouraging innovation. As blockchain and digital assets continue to evolve, ZebPay is committed to driving responsible innovation that empowers every Indian to participate in the future of finance.”
