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Home Tags AI Customer Experience

Tag: AI Customer Experience

Air India Express Wins ‘Best Use Of AI In Customer Experience’ Award For AI-Powered Guest Support
Brands in Conversation

Air India Express Wins ‘Best Use Of AI In Customer Experience’ Award For AI-Powered Guest Support

Passionate in Marketing -
September 23, 2026
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48% of Indian Customers Cite Lack of Empathy in CX, But Only 19% of Leaders Address It with AI
Brands in Conversation

48% of Indian Customers Cite Lack of Empathy in CX, But Only 19% of Leaders Address It with AI

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April 16, 2026
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Understanding customers’ intentions to use AI-enabled services in online fashion stores–a longitudinal study
Marketers in Conversation

Understanding customers’ intentions to use AI-enabled services in online fashion stores–a longitudinal study

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March 18, 2026
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How an AI Online Store Builder is Revolutionizing E-Commerce Marketing
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How an AI Online Store Builder is Revolutionizing E-Commerce Marketing

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March 11, 2026
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SENCO GOLD & DIAMONDS Launches SHAPE OF YOU AI Application for Women’s Day Celebration
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SENCO GOLD & DIAMONDS Launches SHAPE OF YOU AI Application for Women’s Day Celebration

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March 6, 2026
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PwC India And Kapture CX Partner To Accelerate Agentic Automation Innovation
Brands in Conversation

PwC India And Kapture CX Partner To Accelerate Agentic Automation Innovation

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May 28, 2025
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HGS Focuses on AI-led Future, Agent X Paving the Way for Growth
Brands in Conversation

HGS Focuses on AI-led Future, Agent X Paving the Way for Growth

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April 5, 2025
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