Noida, October 22: Progressive Techserve, an AI-led IT managed services company, today announced the appointment of Sandeep Khanna as its Chief Executive Officer, effective immediately. Sandeep, who previously served as Chief Operating Officer, will lead the company’s next phase of growth, with a focus on accelerating its transformation into an AI-led, automation-driven and outcome-focused managed services provider.
As part of the leadership transition, Prateek Garg, Founder of Progressive, will assume the role of Chairman & Managing Director of Progressive Infotech Group, overseeing the strategic direction, growth and governance of Progressive Techserve and ZARTHI, the Group’s cloud business.
Sandeep’s appointment marks a significant milestone in Progressive’s leadership journey. Having joined the organization as a Service Delivery Manager, he has risen through the ranks to become CEO, bringing extensive experience across service delivery, operations, customer relationships and business transformation.
During his tenure, Sandeep has played a pivotal role in strengthening Progressive’s service delivery capabilities, building long-standing customer relationships and expanding its managed services portfolio. He has also been instrumental in driving strategic initiatives, including the development of Progressive’s cybersecurity managed services capabilities and the growth of Workelevate, its AI-powered digital workplace platform.
Commenting on the appointment, Prateek Garg, Chairman & Managing Director, Progressive Infotech Group, said:
“What has always set Sandeep apart is not just his deep operational knowledge. It is his judgment, his calm under pressure, and the trust he has earned from customers, partners, and colleagues alike over the years. He worked very closely alongside me to build this company and its culture that embodies People, Rigour, Outcome, Clients, Unified, Leadership and Technology. With over 20 years in the company, he is the right person to lead the next phase of growth.
The appointment comes as Progressive Techserve accelerates its evolution towards an Autonomous MSP model, combining artificial intelligence, intelligent automation and human expertise to deliver proactive, predictive and outcome-driven IT services. The company’s strategic focus spans Digital Workplace Services, Infrastructure Managed Services and Cybersecurity Services, with an emphasis on improving operational efficiency, service reliability and customer experience.
In his new role, Sandeep will be responsible for driving business growth, strengthening customer partnerships, expanding service capabilities and advancing the company’s AI-led managed services strategy.
Meanwhile, Prateek will focus on the Group’s long-term strategy, strategic partnerships and governance, while supporting the continued expansion of ZARTHI under the leadership of its CEO, Aditya Garg.
The leadership transition reinforces Progressive’s commitment to developing talent from within and building a strong leadership foundation for its next phase of growth.
About Progressive Techserve
Progressive Techserve (formerly Progressive Infotech) is an AI-augmented, human-led IT managed services company headquartered in Noida, India. Backed by over 1,000 technology professionals, the company serves leading Indian and global brands across diverse industries. Progressive delivers end-to-end Digital Workplace, Infrastructure Managed Services, and Cybersecurity Services, combining human expertise, 24×7 operations, AI, and automation. With Workelevate powering digital workplace automation, AIOps-led infrastructure management, and AI-driven security operations, Progressive helps enterprises improve employee experience, IT reliability, cyber resilience, and operational efficiency.
