Bank of Baroda, Accenture complete technology integration of former Vijaya Bank

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Bank of Baroda and Accenture have completed the technology integration of the former branches of Vijaya Bank with Bank of Baroda as part of the post-merger integration of the first three-way merger of public sector banks in India. Accenture is currently helping in aligning the former Dena Bank’s IT systems with Bank of Baroda.

The merger of Dena Bank and Vijaya Bank with Bank of Baroda in 2019 generated the third largest public sector bank in the county. After the completion, the combined technology architecture will help the joined units perfectly interface its India-wide customer service and business operations network of about 9,000 bank branches and more than 12,000 ATMs.

Accenture, as a lead technology partner, developed the blueprint for combining the IT systems of the three banks and is looking after the execution of the technology integration strategy, which consists of data migration, application, and data centre consolidation, as well as business continuity management.

With the attainment of the Vijaya bank migration, about 21 million customers from over 1,900+ Vijaya bank branches have perfectly migrated to the Bank of Baroda. The migration was achieved remotely during the ongoing pandemic with no impact on business continuity.

Sharad Saxena, Chief Technology Officer, Bank of Baroda stated that the technology integration goal is to offer uninterrupted customer service while paving the way for the next generation banking experience across the joined entity. Accenture’s role in the merging of the technology infrastructure of former Vijaya bank with Bank of Baroda has helped to offer a smooth, hassle-free experience to our customers during the migration. The integrated technology architecture gives former Vijaya bank customers the capability to opt for bank of Baroda’s entire suite of offerings while continuing to use their existing instruments till further notice.

Sonali Kulkarni, Lead- Financial Services, Accenture in India stated that the technology plays a vital role in successful post-merging integration and unlocking value for all shareholders. With this collaboration, our goal has been to minimize disruption to the employees and customers across the 3 banks, while allowing business continuity.

In 2018, Bank of Baroda joined with Accenture to develop and maintain an Analytics Center of Excellence (ACoE), is a software platform with a central data repository that can store up to a petabyte (a million gigabytes) of company data, and is powered by leading data technologies and techniques like predictive analytics.

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