22nd May, Hyderabad – The Leela Hyderabad has announced the appointment of Deepika Jonnala as Front Office Manager, reinforcing its commitment to delivering seamless, personalized guest experiences.
Deepika Jonnala brings nearly a decade of experience in front office operations and luxury hospitality. She was recognized as Rooms and Guest Experience Person of the Year 2023 at the Accor South Asia Hotel Awards, a testament to her dedication to service excellence. Prior to joining The Leela Hyderabad, she worked with Four Seasons Hotel Bengaluru at Embassy One and Novotel Bengaluru Outer Ring Road, where she consistently drove high levels of guest satisfaction and operational efficiency.
In her new role, Deepika will focus on enhancing the overall guest journey, ensuring smooth and intuitive service delivery, and strengthening the front office experience with a personalized approach that reflects the brand’s ethos of refined luxury.
Commenting on the appointment, Rajesh Gopalakrishnan, General Manager, The Leela Hyderabad, said, “Deepika brings a strong blend of operational expertise and guest-centric leadership that aligns perfectly with our vision. As Hyderabad continues to grow as a luxury destination, her leadership will play a key role in delivering elevated and memorable guest experiences.”
Deepika Jonnala, Front Office Manager, The Leela Hyderabad, added, “It is an honor to be part of this distinguished property. I look forward to enhancing the guest journey through warm, seamless, and personalized service from arrival to departure.”
This appointment reflects the hotel’s continued focus on strengthening its leadership team and curating exceptional guest experiences. With its distinctive architectural design inspired by Hyderabad’s royal heritage and a strong emphasis on experiential hospitality, The Leela Hyderabad continues to position itself as a landmark destination in the city’s evolving luxury landscape.
About The Leela
The Leela Palaces, Hotels and Resorts is India’s only institutionally owned and managed pure-play luxury hospitality company. The Leela owns, operates, manages and develops luxury hotels and resorts under, “The Leela” brand which was ranked as #1 among the world’s best hospitality brands in 2020 and 2021, and among the world’s top three hospitality brands in 2023 and 2024, by Travel + Leisure World’s Best Awards Surveys. The company operates thirteen properties across key Indian business and leisure destinations, celebrating each hotel through its location, art, culture, and cuisine with bespoke services, celebratory rituals, and immersive experiences. Promoted by private equity funds managed and/or advised by affiliates of Brookfield Asset Management Ltd., The Leela is committed to providing guests luxury experiences with premier accommodation, exclusivity and personalized service, inspired by the ethos of Indian hospitality.
For more information, please visit our website www.theleela.com and connect with us on Facebook, Twitter and Instagram.
