Train ticketing app, redRail by redBus, launches on the iOS App Store

Train ticketing app, redRail by redBus, launches on the iOS App Store

National, 03rd April, 2023: redRail, the train ticketing app by redBus, India’s largest intercity bus ticketing application, has launched its iOS app, enabling iPhone users to book train tickets anytime, anywhere. The new iOS app is lite and complements the existing train ticketing experience available on the redBus iOS app by improving user experience in non-metro regions or in places with limited internet bandwidth. The redRail Android app was launched in early 2022 and has already helped 1.3 million train travellers undertake seamless bookings.

redRail by redBus is a lite-app that was initially designed to operate across the entire range of Android smartphone devices, particularly, entry-level phones, those with low memory configurations, those running on older software versions, as well as in regions with low internet bandwidth in rural India. As such, it makes train ticket booking on mobile phones across India, hassle-free, by immensely improving user experience, from identifying trains, to reservations and payments, supported by UPI, net banking, credit & debit cards. This service is now being extended to the growing base of iPhone users in India with the recent launch on the iOS app store. According to industry estimates, India is poised to have a billion smartphone users by 2026, with a strong growth in the user base of both Android as well as Apple smartphones. 

An IRCTC-authorized partner, redRail by redBus offers confirmed train bookings, alongside other user conveniences such as PNR status updates, train schedule feature – for checking the schedule of any train and the train’s live location- to rid travellers of anxieties associated with boarding the train. The latest addition to the list of services has been, the launch of ‘Confirmation Probability’, which will help travellers know the chances of confirmation of a waitlisted ticket at the time of booking itself, enabling them to make informed decisions based on the probability of the ticket getting confirmed. For instance, a waitlisted ticket with a confirmation probability of more than 75%, has a high chance of confirmation. The Confirmation Probability in redRail is derived through complex data science algorithms utilizing previous trends and train/route-specific characteristics among others.

In addition to the ‘Confirmation Probability’ feature, redRail by redBus has also introduced a special feature called, redRail Confirm. This feature uses advanced algorithms to identify available confirmed seats in the same train from other stations. Users can book these seats instantly and board / alight at their desired stations with a route extension. This helps them to book confirmed seats on an otherwise waitlisted train. According to an estimate, about 1.6 crore waitlisted passengers are unable to travel each year by trains due to the waitlist not getting confirmed. redRail Confirm will aid such passengers book confirmed seats through the use of advanced algorithms to identify available confirmed seats on other trains plying on the same route, at no additional cost.   

Key features of the redRail by redBus app – 

Book tickets for Indian Railways

– All-in-one solution for train booking, PNR status, train status, platform number etc.

– IRCTC Authorized Partner

– Instant refunds on ticket cancellation

– Dedicated customer support

– Fastest train ticket booking experience

Live Train Running Status

– Live update on the train’s arrival time

– Predicted arrival time for over 5000 trains using GPS technology

Confirmation probability

– Know the chances of confirmation of a waitlisted ticket at the time of booking

– Helps decide whether to reserve a waitlisted ticket

PNR Status on Train Enquiry

– Learn about the train’s PNR status via redRail notifications

– Real-time confirmation of the PNR status that helps decide the next course of action

User-friendly Interface for Train Ticket Booking

– Simple user-friendly interface and navigation enhances ease of usage

– Train ticket booking possible within as low as 5 mins

Check Train Ticket Price

– Information on fares of popular trains such as Duronto, Rajdhani, Shatabdi, Garib Rath, Sampark Kranti, Humsafar, Vande Bharat, Jan Shatabdi, AC Express, and Intercity Express

Instant refunds

– There is an instant ‘no questions asked’ refund policy. Refunds will be transferred to the original payment mode. 

– For UPI transactors, refunds are instant, for card and net banking transactors, it would take up to 5 working days. 

Customer Support

– A dedicated support team to reach out to, in English, Hindi, Kannada, Telugu and Tamil, between 08.00 am and 00.00 am

– Instant answers to one’s train related inquiries with redRail

Speaking on the launch of redRail by redBus for iOS, Parikshit Choudhury, Chief Business Officer-redRail, said, “Having launched on the iOS app store, the redRail by redBus app is now accessible to every smartphone user in the country, taking the experience of train ticketing to a higher pedestal. The use of Apple phones is on the rise across the country with many young people and even college-goers aspiring to have one and as such it was important for redRail by redBus to be present on the iOS app store, along with the redBus app. We are very excited and happy to launch redRail by redBus for iPhones and it will be our endeavour to promote its adoption across the  iPhone user segment in the country.”     

redRail by redBus is offering a Flat Rs 80/- off on train bookings. Users booking their train tickets on the redRail by redBus app, can avail this offer through the use of the code: BIGRAIL. Users booking their train tickets on the redBus app can use the code SAVE80 for the same offer.