29-July-2026, Bangalore : Air India Express has announced the waiver of cargo charges for the transportation of relief material to Assam in support of the ongoing humanitarian response to the floods that have affected several parts of the state.
The initiative aims to facilitate the movement of essential relief supplies by registered non-governmental organisations (NGOs) and recognised relief agencies working to support flood-affected communities. Eligible consignments may include relief materials such as food and dry rations, drinking water, medicines, hygiene and sanitation kits, clothing, blankets, tarpaulins, and other essential humanitarian supplies, subject to applicable regulatory requirements and Air India Express’ verification, acceptance, and carriage policies.
The waiver will be available on Air India Express flights to Guwahati from Delhi, Bengaluru and Kolkata, enabling relief organisations to transport humanitarian supplies into Assam through the airline’s network. Air India Express currently operates six daily flights from Delhi, three daily flights from Bengaluru and two daily flights from Kolkata to Guwahati, providing multiple daily options for the movement of relief cargo.
Registered NGOs and recognised relief organisations wishing to dispatch relief material may email the airline at [email protected] or call +91 7982118680, along with details of their organisation and cargo requirements. The airline’s Cargo team will coordinate shipment acceptance, documentation, packaging guidelines and flight allocation, subject to operational feasibility and available capacity.
About Air India Express
Air India Express is A Tata Enterprise, operating over 500 daily flights that connect 43 domestic and 16 international destinations across South, Southeast and West Asia. The airline has a fleet of over 100 Boeing 737s and Airbus A320 aeroplanes. As India’s most vibrant and inclusive airline, Air India Express embodies the spirit and confidence of India – warm, expressive, and proudly authentic. Encouraging travellers to ‘Xplore More, Xpress More’, the airline transforms flying into an experience that is personal and memorable.
With thoughtfully curated touches – from ‘Gourmair’ hot meals, comfortable seats, and refreshed interiors to exclusive loyalty benefits for over 22 million members, Air India Express blends smart technology with heartfelt Indian hospitality.
