Mumbai, 28 July 2026: DBS Bank India has unveiled a bold new chapter in its ongoing ‘There’s always an IDEAL Way to Bank’ campaign for the bank’s digital banking platform for businesses, DBS IDEAL. Using humour, familiar family dynamics and everyday entrepreneurial situations, the campaign transforms complex business banking conversations into stories that are simple, relatable and memorable.
In a category traditionally dominated by product demonstrations and functional messaging, the new campaign takes a refreshingly unconventional approach. The campaign comprises of eight interconnected digital films, each centred on a genuine business challenge – from tax payments and trade finance to receivables financing, cross-border remittances and export/import regularisation. Through relatable storytelling and slice-of-life scenarios, the campaign highlights the depth of solutions available on DBS IDEAL, positioning it as the trusted digital banking partner that helps businesses bank smarter, simpler and more securely.
The campaign underscores the bank’s continued focus on the SME segment as an increasingly core part of its business in India. With its trusted credentials, award-winning technology capabilities, regional connectivity and deep experience supporting businesses across Asia, DBS is uniquely positioned to help India’s rapidly growing SME sector navigate the next phase of growth.
Gaurav Rajput, Managing Director and Head, Group Marketing and Communications, DBS Bank India, said: “For decades, B2B communication has largely focused on indistinguishable, feature-led messaging within corporate settings. We wanted to challenge that principle with a simple but compelling customer insight that we gained through real customer conversations: Business owners don’t think about banking in terms of products, they think about the tasks they need to complete while running their business. Business decisions happen at home, on the move, during meals and in the countless moments in between.
‘There’s always an IDEAL Way to Bank’ campaign brings this reality to life through familiar characters and storytelling that is relatable, human and entertaining. Importantly, the campaign reflects our commitment to supporting SMEs across their growth journey, enabling them to leverage technology and seize opportunities, in line with our ambition to be among the foremost international banks serving SMEs in India.”
Built around a connected cast of recurring characters, including a family of business owners and their trusted accountant, the series blurs the lines between business and life, reflecting a powerful truth most entrepreneurs would identify with – that business banking is woven into the fabric of daily living. Whether racing to arrange urgent trade finance before a date or dealing with a flurry of last-minute tax payments amid the pressures of everyday life, the films spotlight how banking decisions are continuously embedded in the daily routines of entrepreneurs.
In a departure from industry norms, rather than focusing solely on platform features, the films bring to life the emotional and practical realities faced by SME owners, demonstrating how DBS IDEAL enables them to spend less time banking and more time growing their businesses. Additionally, the campaign brings themes such as safety, scam awareness and cross-border compliance to life with humour, helping communicate these important messages in a more engaging and memorable way.
All eight films will launch on DBS Bank India’s YouTube channel, followed by a phased rollout across digital and social platforms. Campaign content will also be amplified through customer engagement initiatives, relationship manager interactions and DBS Bank India’s extensive branch network.
The films were conceptualised in house and produced by Film Trotters Media.
Watch the full DBS campaign ‘There’s always an IDEAL Way to Bank’ on their playlist here:
https://www.youtube.com/playlist?list=PLI6wl2pIH_zY
About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia, and South Asia. The bank’s “AA-” and “Aa1” credit ratings are among the highest in the world. In 2026, CRISIL Ratings reaffirmed its ‘CRISIL AAA/Stable’ rating on the corporate credit facility of DBS Bank India Ltd (DBIL). The rating on the certificate of deposits programme was also reaffirmed at ‘CRISIL A1+’.
Recognized for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney, and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best AI Bank” by Global Finance, “World’s Best Digital Bank” by Euromoney, the world’s “Most Innovative in Digital Banking” by The Banker and the winner of multiple digital assets awards. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 17 consecutive years from 2009 to 2025. DBS Bank India was recognized by CRISIL – Coalition Greenwich as the Best Bank for Corporate Banking and Best Bank for Corporate Cash Management in India in 2025. In the same year, Euromoney also named DBS Bank India the Best Digital Bank for SMEs in India.
DBS provides a full range of services in Consumer, Wealth, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets.
DBS Bank has been present in India for more than 30 years, opening its first office in Mumbai in 1994. DBS Bank India Limited is the first among the large foreign banks in India to start operating as a wholly owned, locally incorporated subsidiary of a leading global bank. As a trusted partner, DBS provides a range of banking services for large, medium, and small enterprises and individual consumers in India, focusing on a seamless customer experience that helps them ‘Live more, Bank less’. In November 2020, Lakshmi Vilas Bank was merged with DBS Bank India Limited. DBS Bank India is now present in ~350 locations in 19 Indian states.
DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting businesses for impact: enterprises with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping underserved communities with future-ready skills and helping them to build food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com.
