Chennai, 29 October 2026: DHL IT Services, the IT organization of DHL Group, today announced the opening of a new 104,000 sq.ft. office at One Radial in Chennai. The facility expands capacity in India and reflects the organization’s continued investment in talent, technology capabilities and long-term growth. It will operate alongside the existing Chennai office and provide space for up to 800 colleagues.
DHL IT Services India has grown to 1,600 employees across Chennai, Hyderabad, Mumbai, Bengaluru and Indore, up from approximately 500 employees in 2020. Teams in India help build, operate and secure the technology supporting DHL Group’s logistics operations in more than 220 countries and territories.
As the IT backbone of DHL Group, DHL IT Services drives innovation, delivers solutions and services, and protects the technology landscape underpinning one of the world’s largest logistics networks. India is an integral part of this globally connected organization. Colleagues work in international teams with shared accountability for products, solutions and business outcomes, combining technology expertise with a deep understanding of DHL’s operations and logistics processes.
“India is an integral part of DHL IT Services’ global network of talent,” said Supriya Rao Patwardhan, Executive Vice President, Global Head of IT Services, DHL Group. “Our continued growth in Chennai leverages technology expertise to power global teams and strengthens critical capabilities in AI, cybersecurity, cloud and automation. This investment supports the evolving needs of our global business and helps us deliver better experiences, greater resilience and continued innovation for our customers.”
Growing from Chennai to Five Cities
DHL IT Services India began in Chennai, which remains its largest presence and a key location for digital logistics expertise, specialist capabilities and collaboration across DHL Group. Chennai remains strategically important because of its mature technology ecosystem, strong university network, and access to highly skilled digital talent.
The new One Radial office will operate alongside DHL IT Services’ existing Chennai site. With approximately 776 seats, it increases total Chennai capacity and supports a workforce of approximately 1000 colleagues across the city. The dual site setup strengthens business continuity, supports flexible working and enhances collaboration across DHL Group teams.
“Chennai is where our journey in India began, and it continues to play a central role in how we build global technology capabilities for DHL Group,” said Johan BERGHS, Senior Vice President, Global Head of Digital Solutions and Head of IT Services India. “This expansion reflects our long-term commitment to India’s talent ecosystem. It enables us to grow critical capabilities, strengthen partnerships with universities and industry, and create career opportunities that connect exceptional talent with meaningful work across DHL’s global business.”
Beyond Chennai, the Indore location is the youngest and strengthens the organization’s long-term talent pipeline through the DHL IT Services Indore Training Academy, while extending access to talent beyond India’s largest technology hubs. Together, the five locations contribute specialist expertise to DHL IT Services’ integrated global organization. IT Services now hosts colleagues from DHL Group’s business units as well as technology experts, bringing business and technology closer together.
Building capabilities for the future of logistics
Teams across DHL IT Services India contribute to capabilities that are increasingly important to the future of logistics. They build and support solutions powered by artificial intelligence and intelligent automation, help protect critical systems and data through cybersecurity capabilities, and deliver cloud, analytics, SAP and enterprise-platform solutions used across DHL Group.
These capabilities are developed and delivered within globally integrated teams operating to common standards, supported by a deep understanding of DHL’s operational environment, customer needs and business priorities. The expansion supports continued investment in digital capabilities that enhance customer experience, increase operational efficiency, strengthen resilience and enable growth across DHL Group’s 5 business units –Express, Supply Chain, Forwarding, eCommerce and Post & Parcel.
Developing a long-term talent pipeline
DHL IT Services invests in campus hiring, university partnerships, structured learning programs, leadership development and specialist communities to build long-term digital capabilities. In 2026, DHL IT Services India sourced more than 70 graduates from 11 partner universities, reflecting its continued investment in early-career technology talent. Colleagues in India have access to global learning programs, international career opportunities and specialist communities across DHL Group’s worldwide organization.
DHL Group is the world’s leading logistics company. The Group connects people and markets and is an enabler of global trade. It aspires to be the first choice for customers, employees, investors and green logistics worldwide. To this end, DHL Group is focusing on accelerating sustainable growth in its profitable core logistics businesses and Group growth initiatives. The Group contributes to the world through sustainable business practices, corporate citizenship, and environmental activities. By the year 2050, DHL Group aims to achieve net-zero emissions logistics.
DHL Group is home to two strong brands: DHL offers a comprehensive range of parcel, express, freight transport, and supply chain management services as well as e-commerce logistics solutions. Deutsche Post is the largest postal service provider in Europe and the market leader in the German mail market. DHL Group employs approximately 584,000 people in over 220 countries and territories worldwide. The Group generated revenues of approximately 82.9 billion Euros in 2025.
DHL IT Services is the IT backbone of DHL Group, embedded in the business and operating 24/7. Powered by a global network of digital talent with a deep understanding of DHL’s business processes, its teams deliver secure, scalable, resilient and high-quality IT solutions across on-premises and cloud environments. By enabling innovation, driving efficiency and developing digital solutions in line with Group-wide standards, DHL IT Services provides a sustainable competitive advantage for DHL Group and supports its position as the world’s leading logistics company.
