HDFC Bank organizes ‘Mooh Band Rakho’ campaign on cyber frauds


HDFC Bank, the largest private sector bank in India (by assets), had declared the launch of the ‘Mooh Band Rakho’ campaign.  The intention behind this campaign is to create awareness of cyber frauds and to suggest measures to prevent them.

The campaign was organized by retired Lt General Dr. Rajesh Pant, Co-ordinator of National Cyber Security, and Jimmy Tata, the chief risk officer of HDFC Bank. It was initially introduced by the bank to fight the COVID-19 pandemic and now it is extended to fight against cyber fraud. The bank had announced that they will conduct 1,000 workshops in the next 4 months across India.

Top officials of the bank commented that by following some simple steps general public can keep their money safe. People should not share their card details, CVV, expiry date, OTP, net banking/ mobile banking details, login ID & password over the phone, SMS, email, and social media. The Mooh Band Rakho campaign portrays more about such guidelines and safety measures.

The bank customers should be aware of the real fact that HDFC Bank or any other banks never ask for OTP, net banking/mobile banking password, customer ID, or UPI PIN for remitting EMI payments. Customers should inform the bank if there is any change in the given address, contact number, or email ID. Through this campaign, the bank also advises the customers not to conduct banking transactions from mobile, tablet, or laptop, when it is connected to public/free Wi-Fi, as it is open and unsecured.

Jimmy Tata said that the Mooh Band Rakho campaign is the need of the hour as more and more individuals are utilizing online banking services. As a socially responsible corporate citizen, HDFC Bank regularly organizes banking workshops for customers and the general public across the country. Through this campaign, they intend to grade up the existing banking workshops to the next level by including all stakeholders and investigating agencies.

HDFC Bank promotes the International Fraud Awareness Week 2020 which is being held from November 15-21. It is a global movement to reduce the impact of fraud activities. This is the second year in which HDFC is participating in the International Fraud Awareness Week.

In a statement, officials of the bank had reminded about the necessity of saving one’s regional phone banking number on their contact list. It will help in the case of emergencies when the card is lost or stolen or even if there is any suspicious transaction alert. The bank representative will call the customers from the phone number – 61607475 if any suspicious transaction is noticed in their account/card. Customers can make use of the toll-free number – 18002586161 to reach out the HDFC Bank’s phone banking services.


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