New Delhi, 1st June 2026: IntrCity SmartBus, India’s leading tech-enabled intercity bus platform, today announced the launch of its comprehensive 10-Point #SafeBus Promise, a safety-first framework aimed at strengthening safety standards and operational preparedness across long-distance bus travel in India.
Launched in response to the increasing need for enhanced passenger safety in intercity mobility, the #SafeBus Promise establishes mandatory foundational safety requirements designed to protect life and property, while serving as a minimum compliance benchmark for buses. The framework has been conceptualised to act as a guiding benchmark for evaluating bus safety standards and is expected to continuously evolve with stronger focus on hazard identification, risk analysis, and technology-led safety enhancements.
At a time when India is witnessing rapid expansion in highway infrastructure, organised mobility networks, and public transport usage, passenger expectations are also evolving beyond affordability and convenience to include greater reliability, accountability, and confidence while travelling. Through #SafeBus, IntrCity SmartBus aims to standardise and elevate safety practices across its fleet while reinforcing trust in intercity bus travel.
Built around four key pillars – prevention, preparedness, monitoring, and emergency response, the initiative integrates advanced technology with essential onboard safety infrastructure to create a smarter and safer travel ecosystem for passengers.
Commenting on the launch, Manish Rathi, Co-founder & CEO, IntrCity SmartBus, said, “Safety has always been an integral part of the travel experience at IntrCity SmartBus. With the launch of the #SafeBus Promise, we are further strengthening our commitment towards making intercity bus travel safer, smarter, and more dependable for passengers. As the sector evolves rapidly, we believe safety standards must continuously advance through better technology integration, stronger operational protocols, and proactive monitoring systems.”
The 10-point #SafeBus Promise includes:
- Emergency exits and roof hatches for quick evacuation during emergencies
- Fire-retardant panels and upholstery designed to slow the spread of fire
- Emergency glass-breaking hammers placed onboard for urgent situations
- Fire extinguishers for immediate response to fire-related incidents
- CCTV and GPS-enabled live monitoring for enhanced operational visibility and passenger security
- First-aid kits available onboard for immediate medical assistance
- Dual-driver policy on long routes to reduce fatigue and improve driving safety
- Public Address (PA) System for real-time communication with passengers
- Smart Driver Monitoring System to detect unsafe driving patterns and promote safer driving behaviour
- Fire Detection & Suppression System (FDSS) for early fire detection and automated response
Over the years, IntrCity SmartBus has continued to focus on leveraging technology and operational innovation to improve passenger experience and build a more dependable intercity travel ecosystem. With #SafeBus, the company aims to further strengthen safety-led innovation within the sector while contributing towards building a more secure and technology-enabled public transport experience.
About IntrCity:
IntrCity SmartBus is an asset-less bus network and provides safe, trusted, and standardized travel options around India’s long-distance routes, operating across 670+ routes in 17 states. Its companion brand, RailYatri, is a popular digital platform for train travel in India, providing a simplified train ticket booking experience along with comprehensive trip data and insights, serving more than 12 million users monthly.
