Bengaluru, 2nd June, 2026 – MoEngage, an agentic customer engagement platform, today announced that it is the only vendor to be recognized as a “Customers’ Choice” in the 2026 Gartner Peer Insights “Voice of the Customer” for Email Marketing. This recognition is based on verified reviews submitted by buyers of technology and services.
Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience).
MoEngage received ratings across key evaluation criteria, including a 4.7/5.0 for product capabilities, a 4.8/5.0 for support experience, and a 4.6/5.0 for deployment experience. Ninety-seven percent of users said they would recommend the platform to others.
“I believe this recognition reflects the commitment our global community of marketers and product owners has shown in sharing their honest experiences,” said Raviteja Dodda, Co-founder and CEO of MoEngage. “We believe every review is a signal that the platform is solving the problems it was meant to solve, and every piece of feedback is a constraint that will shape what we build next.”
MoEngage’s approach centers on eliminating data fragmentation through a unified, customer-centric architecture that allows enterprise brands to deliver personalized, real-time messaging across email, push notifications, websites, and offline touchpoints.
This recognition from our customers comes at a time of significant momentum for MoEngage. The company recently closed a total Series F raise of $280 million, with the latest tranche led by new investors ChrysCapital and Dragon Funds, alongside Schroders Capital, with continued participation from TR Capital and B Capital. The capital is being deployed to accelerate innovation in its Merlin AI suite, expand go-to-market and customer-facing teams in North America and EMEA, and pursue strategic acquisitions to deepen its insights-led engagement platform.
The “Customers’ Choice” distinction is part of a broader recognition streak for MoEngage, which was also named as a “Customers’ Choice” vendor in the 2026 Gartner Peer Insights Voice of the Customer for Multichannel Marketing Hubs. MoEngage is also recognized as a Visionary in the 2026 Gartner® Magic Quadrant™ for Personalization Engines.
Gartner, Magic Quadrant for Personalization Engines, 3 February 2026.
Gartner, Gartner Peer Insights™ ‘Voice of the Customer’: Email Marketing, 11 May 2026.
Gartner, Gartner Peer Insights™ ‘Voice of the Customer’: Multichannel Marketing Hubs, 27 February 2026.
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About MoEngage
MoEngage is an agentic customer engagement platform trusted by 1,350+ global consumer brands, including Unilever, Airtel, PNB, The Coca-Cola Company, IndusInd Bank, Titan, Samsung, McAfee, Flipkart, Domino’s, The Indian Express, Nestle, Swiggy, and more.
Built for enterprises, MoEngage operates at a vast scale, processing 1 Trillion+ Data points per month, sending 80 Billion+ Messages and 1 Billion+ Emails per month, and engaging 900 Million+ MAUs per month. By increasing campaign velocity, reducing time-to-live, and eliminating redundancy while maintaining data security and privacy, MoEngage helps enterprises become more agile, efficient, future-ready, and independent.
MoEngage complies with GDPR, CCPA, SOC2 Type 2, CSA STAR Level 2, ISO 27001:2022, HIPAA, PIMS ISO 27701:2019, and the BCMS ISO 22301:2019 requirements to fulfill the data privacy and security needs of enterprise brands. With offices in 17 countries, MoEngage is backed by Goldman Sachs Asset Management, A91 Partners, ChrysCapital, Dragon Funds, Schroders Capital, TR Capital, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.
MoEngage was named as a Customers’ Choice Vendor in the 2026 Gartner Peer Insights™ Voice of the Customer: Multi-channel Marketing Hub and in the 2025 Gartner Peer Insights™ Voice of the Customer: Email Marketing, and a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report.
To learn more, visit www.moengage.com
