“We’ve updated rates for InstaAlert services via Email and SMS as of 1st January’22,” said a flash on HDFC Bank‘s website.
“If you were paying Rs. 3 every quarter for InstaAlert SMS service, you would now pay only 20 paise + GST per SMS,” according to the HDFC Bank website. The email alert will stay free indefinitely.”
Customers of HDFC Bank can utilise the bank’s InstaAlerts service to keep track of all financial and non-financial transactions communicated to them through SMS or email. When you sign up for InstAlert, you’ll receive notifications about things like bill due dates, salary credit, insufficient money, and more.
InstaAlert Service does not include debit/credit card transaction alerts provided in accordance with regulatory requirements or NetBanking transaction alerts.” Customers who have not signed up for InstaAlert will continue to receive these messages for free, according to the HDFC Bank website.
The SMSs a customer receives connected to debit and credit transactions are billable under the InstaAlert programme, according to an HDFC Bank employee. SMS communications requesting balance information and promotional texts from the bank are not charged.
Customers can change or unsubscribe from the InstaAlter service by going online.
Here’s how to go about it.
Step 1: Use your Customer ID and NetBanking Password to log in to NetBanking.
Step 2: In the top right corner of the website, click “Insta Alerts.”
Step 3: Select the account number for which the alerts should be de-registered or registered.
Step 4: Choose the type of notifications you want to modify.
Step 5: After you’ve chosen your alerts, click Confirm.
Points to consider
Please confirm that your mobile number with country code and e-mail address is correct and up to date in order to receive alerts.
Debit transactions made with ATM / Debit Cards are not included in the ‘Debit transaction larger than set limit’ alerts.
Alerts for debit transactions made through NetBanking will be sent to the cellphone number listed in your contact information for security reasons.
To combat fraud, the Reserve Bank of India (RBI) has instructed banks to send SMS alerts for every transaction. The regulator has also instructed banks to charge fees based on actual usage. Charges based on real usage, according to the RBI, would encourage fairness in customer transactions.
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