SBI to launch portal within its website to allow customers to restructure their loans


The State Bank of India (SBI) is working on a portal within its website to enable its retail clients to use for restructuring in their loans under the resolution framework for COVID-19 related stress. The portal is ready for a September-15 launch, in keeping with a government directive, and will permit borrowers to ascertain their eligibility for recast in 2- 3 days, sources said.

The borrowers will put up their income details and files to illustrate how the pandemic has affected their capacity to service debt. Following eligibility take a look at, the bank may also are searching for more information if wanted. Those identified as eligible will need to appear at the department for a wet signature.

“The whole thing on the backend is possibly to be a two-to-three-day process,” stated someone aware of the developments. SBI expects approximately 15% of its 40 lakh home loan customers to use for the recast. The bank has long maintained that a majority of its retail borrowers are salaried government employees, who’ve now not been hit too difficult by Covid-19.

According to the Reserve bank of India notification, the resolution framework is only for borrower bills classified as standard, but not in default for more than 30 days as on March 1, 2020. Resolution can be invoked not later than December 31, 2020, and should be implemented inside 90 days from the date of invocation.

The resolution plans may additionally consist of rescheduling of payments, conversion of any interest accrued or to be collected into another credit facility, or granting of moratorium primarily based on an evaluation of income streams of the borrower, subject to a maximum of two years.

In addition to that overall tenure of the loan might also get modified commensurately and the moratorium period shall come into pressure straight away upon the implementation of the resolution plan. The Bankers also stated that in some cases, they would also have to bear in mind the borrower’s age, as regulatory norms do not permit for servicing of home loans past the age of 70.


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