What to expect from the new ITR e-filing website?


The filing process of the Income Tax Return (ITR) has been paused for 6 days. The official e-filing website incometax.gov.in has been scrapped off since midnight of May 31, 2021. The e-filing process will resume from June 7, 2021, a day after the brand new website is launched.

The founder of RSM India, Dr. Suresh Surana said keeping in mind the, migration and transition of the existing e-filing portal to a different platform, the government has announced a blackout period for using the existing portal from June 1 to June 6, 2021. During this time the portal won’t be available for use to taxpayers. To reduce the inconvenience of the taxpayers, the Revenue Department gave directions to resolve any hearing of cases or compliance from June 10, 2021, onwards. This will give the taxpayers time to familiarize themselves with the new system. If there is any hearing or compliance which required online submissions in this period it could be rescheduled after the said period.

He also added that the necessary compliances for remittances made by the filing of Form 15CA and Form 15CB which are also furnished via the IT portal, it is better to submit and download the forms by midnight of 31st May 2021 to avoid further inconvenience.

New Website’s Advantages: 

Dr. Surana said the new e-filing site is designed to provide users with a convenient and seamless experience by providing a lot of tech-savvy additions to its users.

 Mr. S Ravi, Managing partner of Ravi Rajan & Co. added that apart from filing tax returns the IT department will use the new website for responding to queries and to give out orders like appeals, assessment, penalties, and exemption.

Experts have observed the following benefits of the new website:

Brand New Mobile Application

A mobile app will be enabled soon which will help users to operate all the key portal functions with a full-time mobile network. All the major functions available on the desktop will now be available on mobile which was not the case till now. 

ITR will be processed instantly

The new e-filing portal will be enabled with immediate processing of Income Tax Returns and will issue quick refunds to the taxpayers.

New Dashboard

The new e-filing dashboard will singularly display and handle all interactions. uploads, and pending actions for follow-up by the tax-payer

Interactive ITR Preparation Software

The taxpayers will be provided with free-of-cost offline and online interactive ITR preparation software. The taxpayer-friendly software will help all types of taxpayers in pre-filling the returns and reducing their data entry effort.

New Call Centre

Systems like a call center, tutorials, videos, and chatbot or live agent have been embedded in the site to address any taxpayers’ queries equipped with FAQs.

New Online Tax Payment System

The new ITR website now has a new online payment system with varied payment options like net banking, credit card, UPI, NEFT, RTGS from any account in any bank of the taxpayer, for enabling ease of payment. This facility was not available previously. 

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