Bank of Baroda (BoB) has finished the integration of itself with the 3898 branches of erstwhile Vijaya Bank and Dena Bank. By assets, BoB is India’s country’s third-largest public-sector bank (PSB).
In December 2020 BoB has completed the integration of 1770 former Dena Bank branches. The BoB had accomplished the integration of 2128 branches of Vijaya Bank in September 2020. The integration of erstwhile banks with Bank of Baroda stands completed much before the committed timeline with this. The branches, all ATMs, POS machines, credit cards, and over 5 crore customer accounts were migrated successfully by this merger.
The customers of the bank now have access to a total of 8248 domestic branches and 10318 ATMs across India after the successful integration. The entire suite of products and service offerings of BoB bank could be accessed by the erstwhile Vijaya Bank and Dena Bank customers. The whole customers should get wide access to Bank of Baroda’s Digital Channels such as Baroda Connect and M-Connect.
Sanjiv Chadha, MD & CEO Commented on the complete integration of the three banks that under the challenges faced in the COVID environment the bank had completed fully Integration of erstwhile Banks with Bank of Baroda. The bank requested all the customers to avail full suite of Bank of Baroda products and digital solutions. The Bank is well poised to derive and consolidate the benefits arising from this amalgamation of the three Banks apart from driving synergies.
BoB commented that the communication regarding the change in account number will be done before the branch migration. The customer should also receive information from the Contact Centre. The customers also get an SMS on their registered mobile number with the bank. The branches of Vijaya Bank and Dena Bank have become BoB branches the name and address might change.
Vijaya Bank and Dena Bank were merged with Bank of Baroda from April 1, 2019, in a first three-way amalgamation. Accenture helped Dena Bank to align Dena Bank’s IT systems with BoB.