Cars24 to push entire vehicle buying experience to online


CARS24, India’s leading e-commerce company for pre-owned cars, is set to transform how used vehicles are bought by putting the whole process online. First time in the Indian pre-owned automobiles industry, CARS24 will offer home delivery; a 6-month warranty, and a no-questions-asked 7-day return strategy, similar to purchasing some other product online.

 With this transformation, the brand plans to lead with a ‘clicks over bricks’ culture in India while encouraging consumers to embrace the effortlessness and convenience of purchasing their next vehicle entirely online.

The company has already built India’s largest range of over 10,000 cars. Customers are provided with a wide range of cars so they can find the exact model in the exact condition and exact color they want as against being forced to choose something sub-optimal. Moreover, transparent pricing and technology-enabled catalogs permit buyers to quickly browse through hundreds and thousands of cars and choose the accurate one that suits them the best.

CARS24 owns and fully reconditions thousands of quality used cars at its state-of-the-art workshop to ensure the cars are as decent as new before presenting them for sale. It is also investing deeply in technology-based refurbishment centers to offer customers good-quality cars.

In 2021, the Brand will set up 7 refurbishment facilities across 50 acres of land in India’s top metro cities. Around 20,000 cars per month will be refurbished at these facilities letting the brand accomplish its promise of delivering maximum quality customer experience and satisfaction.

Commenting on the new transformation, Vikram Chopra, CEO & Co-Founder, CARS24 said, “The widely accepted process of buying a car is outdated, tedious, and not fit for today’s consumers. The future of car buying is completely online as it allows the customers to buy what they like, and what they like is what they get on CARS24. To close the trust gap, we now equip our consumers with a no-questions-asked 7-day return on the car. Our customers love the proposition and hence, our online sales are increasing rapidly. We look forward to continuing our effort of delivering the best car buying experience for consumers by providing better selection, quality, transparency, convenience, and peace of mind making it no different from buying any further product online today.”

CARS24 offering consumers the choice to select from thousands of top-quality cars listed on CARS24 from the comfort of their homes or on the go via their Smartphones. Since the launch of the new business strategy, CARS24 has sold 5000+ cars to date.